FAQ

Frequently Asked Questions (FAQ)

1. What services does the Optometry Clinic provide?

The Optometry Clinic provides visual screening and evaluation services, including vision testing, assessment of refractive errors and visual disorders, basic eye health examinations, pediatric vision evaluations, diabetic retinopathy screening, diagnostic support for ophthalmologists, as well as providing guidance and referring patients to ophthalmologists when medical treatment is required.

2. Is an appointment required prior to receiving services?

No prior appointment is required. Walk-in services are available. Patients can register, verify their healthcare rights, and obtain their medical records at the Registration Office before proceeding to the Optometry Clinic prior to 10:30 AM on official working days.

3. What should I bring on the day of my visit?

Please bring your National ID card or proof of healthcare rights, your current eyeglasses, previous medical/examination records (if any), and any regular medications you are taking to assist with the evaluation and diagnosis.

4. What is the difference between an optometrist and an ophthalmologist?

An optometrist is a specialist in evaluating the visual system, measuring vision, correcting visual errors, and performing primary eye disease screenings. An ophthalmologist is a medical doctor specializing in diagnosing, treating, and performing surgery for eye diseases. If any abnormality beyond the scope of optometric practice is detected, the optometrist will refer the patient to an ophthalmologist for appropriate medical care

5. How often should I get an eye exam?

In general, it is recommended to get an eye examination at least once a year, or sooner if you experience symptoms such as blurred vision, eye strain, headaches, double vision, or if you have underlying health conditions that may affect the eyes, such as diabetes or high blood pressure.

6. What happens if an eye abnormality is detected?

If an abnormality is detected, the optometrist will provide initial care guidance and arrange a timely referral to an ophthalmologist or the relevant specialist department for further diagnosis and ongoing medical treatment.